Group Problem Solving Principles:
Define the problem
Stay objective
Skills:
Brainstorming
Facilitation and mediation
Process improvement
Clarify what will be done with the priorities before using any of the above methods
Brainstorming Guidelines:
Identify a recorder and facilitator
A Process Improvement Model:
Aim (the aim of the process)
Reality (How do things actually happen)
Root Causes
I
V
E
No comments:
Post a Comment